![]() ![]() On all of them in the Start Menu, I can click Start, then All Programs, then I have a folder called I just rechecked 3 different Windows 7 PCs and both of my older Small Business Server 2011 Essentials servers (which of course are based on Server 2008). The only way I've been able to find the tool on Win7 or Win8 has been to type "remote assistance" at the start menu, and then select the appropriate program. But first to address some of the other comments. I finally found it, but it's far less than obvious in any way. "Remote Assistance" does not show up as an option when I try to search for it in Even when I display the full Start "Menu" list on the new Start screen I can't find it. In Server 2012 R2 Essentials I can't find it anywhere. In Windows 7, and Small Business Server 2011 Essentials, which is of course built on top of Windows 2008, I could click Start, then All Programs, then Maintenance, and "Windows Remote Assistance" was a shortcut there. I just cannot find in the Server 2012 user interface (which is of course based on the WindowsĨ interface which I have not used yet), where the Remote Assistance option is. I have the Remote Assistance Feature installed on the server, and I have the group policy configured and active for workstations to allow Remote Assistance. Where the heck do I find the Offer Remote Assistance capability in Server 2012 R2 Essentials? (I'm guessing this a just plain Server 2012 thing, but in my case I'm specifically using Server 2012 R2 Essentials.)įrom the server console, I want to be able to offer remote assistance to workstations joined to the Essentials domain. ![]()
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